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Built-in Tools & Integrations
Use Cases
Business
Personal
All-in-one support solution that adapts to your team and customers
Connect 24/7 agents with a library of tools and knowledge sources to create a personalized support experience for your customers.
Combine Multiple Agents, Knowledge Sources, and Tools
Customize agent workflows for any customer interaction or technical issue.
Tool Integrations
Documentation
Automatically indexes and learns from your organization's internal documentation and knowledge base.
Codebases
Integrates with your repositories to understand code structure and implementation details.
Experience
Learns from past support tickets and interactions to improve response quality.
Intelligent Agent Capabilities
Direct Knowledge Access
Agents directly reference your organization's documentation, codebase, and past experiences to provide accurate, contextual responses.
Smart Guardrails
Built-in filters ensure responses are relevant and protect sensitive information through multiple validation layers.
Adaptive Memory
Maintains conversation context and learns from interactions to provide more personalized support over time.
Platform Features
Build a Knowledge Base
Create resources to be used as foundation for agent context and knowledge.
Resolve Customer Issues
Resolve customer issues with in-depth recommendations and context from your knowledge base.
Manage and Analyze Agent Interactions
Centralized, end-to-end view of agents and user interactions.